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TwinBrains |
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Where left meets right. |
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“Designed as a guidebook with plenty of practical advice, this puts quality awareness into human terms, something you do not always see in the software world. Practitioners Yeakley and Fiebrich take readers step by step through the process of creating and running a process improvement program, starting with thoroughly understanding the situation onsite and preparing the first steps, including proposing the process and establishing leadership. They describe finding advocates and champions, initiating the program, training the organization, addressing quality issues, acknowledging cultural diversity, managing change, encouraging perpetual process improvement, engaging with supporters and detractors, assessing and evaluating progress, rewarding and recognizing wok, building meaningful quality indicators, and realigning your site with the world. This could also serve as an in-service or seminar text.” (Annotation ©2007 Book News Inc. Portland, OR) “Yeakley and Fiebrich have efficiently and effectively summarized their experiences with improvement and have tried to provide a single-source training tool. They have succeeded in doing so and have gone further by identifying benefits, breakthroughs, time and cost savings, collaborative and global impact and results.” “Diligently following this plan will result in efforts that will bear scrutiny by the harshest critics . . .” “Anyone assigned as an improvement leader will benefit from reading this book and using the provided tools” Marc A. Feldman, Solvay Chemicals, Houston, Texas for Quality Progress, November 2007 "..perfectly suitable for an audience with no or little previous knowledge…experienced readers can also find…reading it worthwhile." Computing Reviews.com, June 22, 2007 “This book provides many very useful suggestions for a positive, major process change in the software world. It should be required reading for college students who are studying software development and for practitioners engaged in software development. It also should be required reading for Quality personnel working in a software environment.” Barbara M. Fossum, Ph.D., Board Member, Exec Committee—Society of Manufacturing Engineers, Senior Research Fellow and Faculty member—The IC2 Institute, University of Texas at Austin. “Collaborative Process Improvement is the most logical ‘NEXT STEP’ beyond Philip B. Crosby’s quality improvement work. While Crosby took on improvements and aimed at the internal workings of that company’s product based statistics, Celeste and Jeff, instead, show that by collaboration and not typecasting we can take the next step towards an anatomy of ‘influence itself,’ as seen through the new lens provided by this book’s mind-bending twists and turns!” Salvador SeBasco, Literary Director and host of THE INSIDE VIEW “An excellent description of how an organization can approach Process Improvement with a humanistic focus. This consideration is a critical ingredient for making Process Improvement lasting and durable.” Bud Glick, SEI Authorized SCAMPI A/B/C Lead Appraiser SEI Authorized Intro CMMI Instructor |
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Collaborative Process Improvement Reviews |
